This Consumer Health Data Privacy Policy describes how The Therapist Connector, LLC, a Washington limited liability company, (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects Consumer Health Data through http://thetherapistconnector.com (the “Website”) in compliance with Washington’s My Health My Data Act.
A.Consumer Health Data. “Consumer Health Data” means personal information that identifies, or can reasonably be linked to, a consumer and identifies the consumer’s past, present, or future physical or mental health status. We gather Consumer Health Data directly from you when you complete and submit our questionnaire under “Find a Therapist,” including:
i.general reasons for seeking therapy and areas of concern that you would like help with, and therapeutic approach preference;
ii.insurance and payment preferences;
iii.location used to identify appropriate therapists or service and scheduling availability; and
iv.how soon you would like to begin therapy.
B.We do not collect Consumer Health Data from the following methods:
i.No unrelated inference. We do not combine Website information with information obtained from unrelated sources to infer health characteristics for advertising, marketing, profiling, or other secondary purposes.
ii.No geofencing. We do not use geofencing around health-care facilities to identify or track consumers seeking health-care services, collect Consumer Health Data, or send health-related messages or advertisements.
A.Permitted purposes. We collect and use Consumer Health Data only as necessary to:
i.identify therapists who match criteria you selected;
ii.respond to emails you send to us or to send you a copy of your therapist search results if you select “Email me a copy”;
iii.operate, secure, and improve Website functionality and reliability;
iv.prevent and investigate fraud, misuse, security incidents, and violations of Website terms;
v.compile website analytics, but only about how many submissions searching for a therapist were made and how many users clicked on each therapist profile; and
vi.fulfilling legal, regulatory, or compliance obligations under law.
B.Retaining Consumer Health Data. We do not save your Consumer Health Data after your therapist search is completed. If you select “Email me a copy,” our third-party vendor will retain a copy of the email sent to you for a limited time.
C.Prohibited purposes. We do not use Consumer Health Data for any reason other than providing the therapist search services you request on our Website, responding to emails, and compiling related website analytics. Before collecting or using Consumer Health Data for a materially different purpose, we will provide any additional notice and obtain any consent required by law.
3.Disclosing and Sharing. We may disclose the Consumer Health Data we collect and use to:
A.Subscribing Therapists. We disclose information to each subscribing therapist about how many times per month a consumer clicks on the therapist’s profile.
B.Service providers. We disclose information to service providers supporting hosting, security, communications, and related Website operations. They may process Consumer Health Data only for authorized Website purposes and must protect it as required by contract and applicable law.
C.For legal and safety purposes. We may disclose information when reasonably necessary to comply with applicable law or valid legal process, investigate fraud or security incidents, enforce Website terms, or protect privacy.
D.In a business transaction. Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to applicable law and the purpose limitations stated in this Policy.
4.Available Consumer Rights. Subject to applicable law, a consumer may request:
A.confirmation of whether we collect, share, or sell the consumer’s Consumer Health Data;
B.withdrawal of consent to collect or share Consumer Health Data;
C.deletion of Consumer Health Data maintained by us and notification to applicable processors, affiliates, and other recipients to delete the data.
5.Submitting a request. Consumers may submit requests through [email protected]. We may take reasonable steps to authenticate the request and verify the requester’s identity or authority and will respond in the timeframe allowed by the Washington My Health My Data Act.
6.No discrimination. We will not unlawfully discriminate against a consumer for exercising rights concerning Consumer Health Data.
7.Security. We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, consistent with WA MHMDA requirements.
8.Consent. Your continued use of the Website and submission of criteria on our therapist search questionnaire constitutes consent for collection and processing as described.
Questions, complaints, appeals, and requests concerning Consumer Health Data may be directed to:
The Therapist Connector, LLC
[email protected]
2114 Main Street, #100-197
Vancouver, WA 98660
Effective Date: October 5, 2026